Client Testimonials

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Our clients aren’t shy about recommending our services to their friends and peers.  We weren’t sure what they loved most—our open communication, our determination to make their books as close to perfect as we can, our timely turnaround, or our fair pricing.

So, we asked them.

And what they said warmed our hearts!


Amy Atwell has been an absolute joy to work with.  She is efficient, fast, reliable, and always friendly and upbeat in all her emails.  Her knowledge of “techie” matters and her willingness to take charge and handle things for me makes it easier for me to spend time doing what matters most—writing the next book. I don’t know what I’d do without Amy and AuthorEMS!

Julianne MacLeanUSA Today bestselling author of  The Color of Heaven Series


Because I’m new to Indie publishing, I did my research to ensure the adventure progressed as smoothly as possible. The decision to contact AuthorEMS to format Christmas Crush was absolutely the best. During the process, no question I asked went unanswered. Even when I messed up and needed changes to the file, they were done, and the file promptly returned to me. The whole AuthorEMS experience was great!

Mickie Sherwood, Sweet, and spicy romance – a heartbeat away!


Amy Atwell is prompt, professional, and delivers an excellently formatted book. I’ve been so pleased with her work that I’m in the process of having her reformat my previous books. During my self-publishing journey, I’ve had three other formatters. Amy is by far the best!

Debra Holland, USA Today bestselling author of the Montana Sky Series


I can’t say enough good things about Amy’s formatting and Apple uploading service. She’s fast, she’s good, she’s amazing. And the prices are very reasonable. I haven’t had one problem with any of her files. Plus, she’s given me advice on Apple, which I’ve needed because sometimes it seems like a maze with no way out. Amy is the golden thread that leads me out of the maze. I recommend her to everyone.

Edie Ramer, author of the Miracle Interrupted Series


I can’t recommend Author E.M.S. highly enough! Amy Atwell is my Obi-Wan Kenobi. Her boundless patience and ability is only surpassed by her knowledge and expertise. Not only do I recommend her to anyone thinking about self-publishing, I encourage people to see for themselves all of the areas she excels in. She took the stress out of a very daunting experience of self-publishing for the first time and made my life so much easier. You want this woman on your team. Trust me. It doesn’t get better than Amy Atwell and Author E.M.S.

Dee J. Adams, award-winning author of Adrenaline Highs series


The services of AuthorEMS saved me precious writing time by allowing me to turn the work over to a trusted resource. All projects were completed on time, and Amy was extremely generous (and patient!) with answering my questions. Her suggestions and attention to detail led to layout improvements that I would not have achieved on my own. In short, AuthorEMS saved my butt. Thank you, AuthorEMS!

Adrienne Giordano, USA Today bestselling author of the Private Protectors Series


Fast, efficient, and knowledgeable.

Jennifer Estep,  New York Times bestselling author of the Bigtime Series


I love the work Amy has done for me.  She has saved me so much time and frustration.  I recommend her work time and again to my friends and colleagues.  Amy and her staff are always there to answer my questions, too and to help me when I’ve forgotten how to get on to Apple.  🙂  I cannot recommend her services highly enough.

Cynthia Woolf, Author of futuristic and historical  romances


My experience working with Amy Atwell at AuthorEMS has been absolutely terrific! Amy and her assistant Kirby have re-formatted 16 of my books and done a splendid job of not only making them uniform and beautiful, but also catching errors, communicating promptly, and meeting deadlines for me. Amy has also uploaded my books to Apple, and she patiently walked me through the initial process of setting up my account. She has been available for questions via email, phone, or Skype, and she is always patient, professional, and cheerful. I am so glad I found Amy Atwell and AuthorEMS!

Cynthia Wright, award-winning author of historical romance


AuthorEMS is a great source of help for Indie authors. They’re affordable and professional, a perfect combination. Amy is organized and easy to work with and I would recommend AuthorEMS to any author looking for help with formatting or uploading to Apple.

Katie Reus, author of  Red Stone Security  Series and  Moon Shifter Series


I am delighted to recommend the unbeatable team at Author E.M.S.  Turnaround is quick and the end product awesome. Amy’s technical expertise, eagle eye, and attention to detail are the reasons I keep coming back. I can’t think of a more professional team to work with.

Marcia King-Gamble, multi-published author


AuthorEMS has also prepared two multi-author book bundles for me—each one with unique properties that were handled with exquisite care. When I’ve had to go back and make changes to a published document, AuthorEMS has worked with me graciously, and with such precise attention to detail that they’ve caught minute errors that my critique partners and my editor missed. There is simply no better formatting service than AuthorEMS.

L. j. Charles, USA Today bestselling author of the Everly Gray Adventures


Amy and the AuthorEMS team make my life easier. Whether it’s formatting my indie-published books or helping me manage my author accounts, Amy’s services fit my budget and save me time. I’m a more productive writer because of AuthorEMS.

Misty Evans, award-winning author of  the Witches Anonymous Series and Super Agent Series